Success Story: Revitalizing an E-Commerce Mobile App for a Global MLM Organization

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Benefits

Improved Performance	Enhanced User Experience
New Business Opportunities	Increase Scalability

Background

The client, a leading global multi-level marketing (MLM) organization, faced challenges

with their e-commerce app's performance and user experience. They partnered with Bravo LT to revitalize the app, improve its performance, and enhance the overall customer experience.

Challenge

The app faced significant performance challenges, including slow loading times, screen freezes, and crashes, negatively impacting user engagement. These issues stemmed from an outdated technology stack and a complex architecture that hindered efficient troubleshooting and resolution.

The Solution

Bravo LT conducted a thorough analysis of the app's performance and identified key areas for improvement. Our team worked closely with the client's backend team to streamline API calls, optimize the native Android and iOS code, and implement relevant monitoring tools.

• API Optimization: We reduce the number and size of API calls, resulting in faster data retrieval and improved app responsiveness.

• Code Optimization: We optimized the native Android and iOS code to improve efficiency and reduce resource consumption, leading to smoother performance and reduced battery drain.

• Performance Monitoring: We integrated performance monitoring tools to track key metrics, identify bottlenecks, and proactively address performance issues.

Key Improved Metrics

• Screen rendering time

• API response time

• App crash rate

Business Results

• Increased user engagement}

• Improved customer satisfaction

• Enhanced brand reputation

• New business opportunities

Technologies Used: Firebase Performance Monitoring, Kotlin, Swift UI

Success Story Powered by Bravo LT.