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Verbal Communication
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Disconfirmation is a communication pattern in which you ignore someone's presence as well as that person's communications. Your saying that this person and this person's contributions are so unimportant that there is no reason to concern yourself with them.
Types of Disconfirming Language include:
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Effective verbal messages include words from a wide range of abstractions. At times a general term may suit your needs best; at other times a more specific term may serve you better. Generally, however, the specific term will provide the better choice because more specific terms more effectively guide the images that come into the listener's mind.
Sports---Golf---PGA---US Open
Abstract -----------------Specific
Snarl Words: highly negative phrases such as, "He's a pig," or "You're an idiot."
Purr Words: highly positive phrases such as, "She's the best," or "He's a dream."
These terms don't describe people or events in the "real world" but rather the speaker's feelings about these people or events.
We should avoid using these phrases when communicating with another person.
Upon completion of this module, you will be able to:
Click on the links to the left to explore "verbal communication."
Sexism is language that puts down someone because of his/her gender.
Example: "Ask the student to hand in his work as soon as he's finished."
Non-example: "Ask the students to hand in their work as soon as they are finished."
Avoid these types disconfirming language so as not to offend or alienate others or reinforce stereotypes.
Racism is language that denigrate or is derogatory toward members of a particular race.
Example: "The Mexican migrant worker is a very religious person."
Avoid these types disconfirming language so as not to offend or alienate others or reinforce stereotypes.
Heterosexism (or homophobic language) is language used to disparage gay men and lesbians.
Example: "Gays are so open with their feelings."
Avoid these types disconfirming language so as not to offend or alienate others or reinforce stereotypes.
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